Vitality Fitness Tavistock - Privacy Policy
Effective Date: 9th October 2024
At Vitality Fitness Tavistock, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We collect various types of information to provide you with our services, including:
- Personal Information: When you sign up for a membership, we may collect personal information such as your name, date of birth, address, email address, phone number, and payment information.
- Health Information: We may collect health-related information that you provide, including any medical conditions, injuries, or other relevant health information as part of your membership registration.
- Usage Data: We may collect information about how you access and use our website and gym facilities, including your IP address, browser type, access times, and pages viewed.
2. How We Use Your Information
We use your personal information for the following purposes:
- Membership Management: To create and manage your membership account, process payments, and provide access to our facilities.
- Communication: To send you updates, notifications, and information related to your membership, including promotional offers and news about our services.
- Health and Safety: To assess your eligibility for gym usage and ensure your safety while using our facilities.
- Improvement of Services: To analyse usage patterns and improve our services, facilities, and user experience.
3. Disclosure of Your Information
We may share your personal information with:
- Service Providers: Third-party vendors and service providers who assist us in operating our business, such as payment processors, email service providers, and marketing partners. These providers are obligated to protect your information and may only use it for the purposes for which it was disclosed.
- Legal Compliance: We may disclose your information when required by law or in response to valid requests by public authorities, such as a court or government agency.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security
We take the security of your personal information seriously and implement appropriate technical and organisationals measures to protect it from unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request correction of any inaccurate or incomplete personal information.
- Deletion: You have the right to request deletion of your personal information, subject to certain exceptions.
- Opt-Out: You have the right to opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or contacting us directly.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and analyze site traffic. You can choose to accept or decline cookies, but this may affect your ability to use certain features of our website.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date. Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.